bdjld's Privacy Policy

This Privacy Policy ("Policy") applies to the bdjld platform and the website https://bdjld.cam. bdjld is a digital platform providing online betting and gaming services in Bangladesh. This policy explains how we collect, process, store, and protect the personal information of our users ("you", "your").

By using our services, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

bdjld manages your information based on the following core principles:

• Transparency: We always let you know what information we are collecting and why.
• Data minimization: Only the information necessary to provide the service is collected.
• Purpose limitation: Collected information is used only for specified purposes.
• Security: Your information is kept secure using SSL encryption and modern cybersecurity technology.
• Right to control: You have the right to view, correct, and delete your own information.

When you register with bdjld or use our services, we may collect the following personal information:

• Full name and date of birth (for age verification)
• Email address (for communication and account verification)
• Mobile number (for verifying bKash, Nagad, or Rocket transactions)
• Bank account details (for withdrawals)
• National ID card or passport number (for identity verification)
• Address information

When you use our platform, some information is collected automatically. This includes:

bdjld uses your personal information for the following purposes:

• Account management: To create, verify, and manage your account. To ensure secure login through the bdjld Login page.
• Payment processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
• Customer support: To help our 24/7 live chat support team resolve your issues.
• Promotional communications: To inform you about bonus offers, new games, or special events (you can opt out of such communications at any time).
• Security and fraud prevention: To detect and prevent unauthorized use of accounts and financial fraud.
• Legal compliance: To comply with applicable laws and regulations.
• Service improvement: To improve our platform, game catalog, and user experience.

bdjld provides services only to individuals aged 21 or older. For this reason, we collect the necessary information to verify age at the time of registration. Any attempt by a minor to open an account will be immediately cancelled and all associated information will be permanently deleted.

To ensure responsible gaming, we may monitor playing patterns. If signs of problematic behavior are observed, we will contact you and provide support as needed.

bdjld does not sell your personal information to third parties. However, limited information may be shared in the following circumstances:

• Payment providers: Only the information necessary to complete transactions with payment gateways such as bKash, Nagad, Rocket, or Upay.
• Technology partners: The minimum necessary information with technology service providers for the secure operation of the site.
• Legal authorities: To authorities in response to a valid legal order or government directive.
• Fraud prevention: To relevant investigating agencies when serious fraud or illegal activity is suspected.

Our servers may be located in various regions. Whenever your information is transferred internationally, we ensure it is stored in accordance with protection standards consistent with this policy. All data transfers are secured using SSL encryption and modern data protection technology.

The bdjld website uses cookies and similar tracking technologies. Cookies are small text files that your browser stores on your device from our website.

We use the following types of cookies:

• Essential cookies: Necessary for maintaining login sessions and core operations. These cannot be disabled.
• Functional cookies: To remember your preferences and settings (such as language preferences).
• Analytics cookies: To monitor and improve site performance.
• Security cookies: To detect and prevent fraudulent activity.

You can disable non-essential cookies by changing your browser settings. However, this may affect the functionality of some services.

As a bdjld user, you have the following rights over your own information:

• Right of access: The right to know what information we hold about you and to request a copy.
• Right to rectification: The right to request correction of your information if it is inaccurate or incomplete.
• Right to erasure: The right to request deletion of your information in certain circumstances. However, some information may need to be retained due to legal obligations.
• Right to restrict processing: The right to request that the processing of your information be limited in certain circumstances.
• Right to object: The right to object to marketing communications and automated profiling.
• Data portability: The right to request a copy of your information in a structured format.

To exercise any of the above rights, please email [email protected]. We will respond to your request within 30 days.

If you do not wish to receive promotional emails or messages from bdjld, you can click the "Unsubscribe" link at the bottom of any email or send an email to [email protected]. However, important service-related notifications (transaction confirmations, security alerts) will continue to be sent.

bdjld uses advanced technology and methods to protect your information. Our key security measures are:

• SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
• Database encryption: All stored sensitive information is kept in an encrypted state.
• Two-factor authentication: An additional layer of security when logging into your account.
• Regular security audits: Our systems undergo regular security testing.
• Trained staff: All our staff are trained in data protection and are bound by confidentiality agreements.
• Firewall and intrusion detection: Our network is monitored at all times.

We do not store your information for longer than necessary. The general policy is:

• Active account data: Until the account is closed
• Transaction records: 7 years from the last transaction (legal obligation)
• Gaming logs: 5 years (for dispute resolution)
• Closed account data: 3 years from the date of closure
• Technical logs: 90 days

Once these periods have passed, your information will be securely deleted or irreversibly anonymised.

bdjld's services are for individuals aged 21 or older only. We do not knowingly collect information from anyone under the age of 21. If a minor accidentally opens an account, we will delete all associated information and close the account as soon as we become aware of it.

If you believe a minor is using our platform, please let us know at [email protected].

We provide additional protection for certain special categories of information. These include:

• Financial information and payment card data
• Identity verification documents
• Health or wellbeing information (in the context of responsible gaming)

This information is collected and stored only when clearly necessary and with the highest level of encryption protection.

bdjld may update this privacy policy from time to time. In case of changes:

• For minor changes, the "Last Updated" date at the top of the page will be revised.
• For significant changes, we will notify you by email.
• For fundamental changes, your consent will be requested before you continue using the service.

Continuing to use the service after changes are made will be considered as your agreement to the new policy.

This privacy policy has been prepared in accordance with applicable international data protection standards and best practices. We rely on the following legal bases for processing your information:

• Performance of a contract: for providing the service and processing payments
• Legal obligation: for maintaining financial records
• Legitimate interests: for fraud prevention and platform security
• Consent: for marketing communications and optional cookies